Welcome to 3D-LABS (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website 3d-labs.com or contact us for services such as design, development, branding, and digital solutions.
1. Information We Collect
We may collect the following information when you interact with our website or services:
a) Personal Information (when you submit forms)
- Name
- Email address
- Phone number
- Company/Business name (if provided)
- Any message or requirement you submit through contact forms
b) Technical Information (automatically collected)
- Device type, browser type, and operating system
- IP address (may be used for security and analytics)
- Pages visited, time spent, and website performance logs
2. How We Use Your Information
- To respond to your enquiries and provide requested services
- To communicate about quotations, proposals, and project updates
- To improve website performance, content, and user experience
- To prevent spam, fraud, and unauthorized access
3. Cookies & Tracking
We may use cookies or similar technologies to improve user experience, understand traffic, and maintain basic website functionality.
You can disable cookies in your browser settings. Some features of the website may not work properly after disabling cookies.
4. Data Sharing
We respect your privacy and keep your data protected.
- No selling: We do not sell your personal data to advertisers.
- Limited sharing: We may share data only when required for service delivery or legal reasons.
5. Third-Party Services
Our website may use trusted third-party tools (example: analytics, hosting, email services). These services may process limited data under their own privacy policies.
6. Data Security
- We use reasonable security measures to protect your data.
- However, no online platform can guarantee 100% security.
7. Your Rights
- You can request access, correction, or deletion of your personal data.
- You can opt out of promotional communication anytime (if applicable).
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised Last Updated date.